
We Build Employee recognition, years of service, employee loyalty and employee suggestion sites
as well as Customer Loyalty, customer/channel incentive programs and recognition programs.
Effective employee recognition enhances employee motivation and satisfaction, increases employee
productivity, and contributes to improved organizational performance.
Organizations that do employee recognition well — and they are a minority — tend to have a
recognition strategy that is integrated, multi-faceted, and multi-tiered. This means that recognition is:
• Intended to support and value employees, to positively reinforce their initiative and creativity, and
to enhance business performance.
• Available for a wide variety of achievements and contributions, such as:
- innovations and improvements, performance excellence and meritorious actions,
- and length of service.
• Presented at different levels depending on the accomplishment significance.
• According to a recent Gallup survey of more than 80,000 employees, recognition is
a key factor in employee satisfaction and retention. The purpose of this survey was
“to identify the consistent dimensions of ‘quality workplaces,’ defined as those in
which four critical outcomes — employee retention, customer satisfaction,
productivity, and profitability — are all at high levels.”

